The Asus ZenScreen Monitor is one of the most popular portable dispalys available on the market. unlike many fixed desktop aparatuses its light weight design provides convinience for people especialy for those who needs to work on the go. Although this device has many greatfeatures, here I am going to asses the usability problems that users may encounter.
Let's start by assessng the efficiency of the product. The Asus ZenScreen monitor has only one USB-C port. This severley limits the connectivity options of the user. Sometimes users like my self want to connect multiple devices or have older devices that doesn't support USB-C so the product will become useless. In addtion to this, the single USB-C port also serves as a power adaptor. In other words, The monitor takes a power from the device its connected to. The monitor should always be connected to the Laptop because it doesn't preserve a battery. Furthermore, singleport may not provide enough power for somedevices, so it could cause performance issue or other problems.
The other usablity problem I found on this product is Learnablity. Some people including myself found The Asus ZenScreen very difficult to set up. It's worth to mention my own personal experience during the setup process. When I open the Box, I noticed there only is one port and a cable that came with the product. So I decided to move forward and connect it to my laptop. Because my older device doesn't support USB-C I had to buy an adaptor to convert USB-C to USB-2 and tried to connect the two devices but It didn't succeed. Soon after my first attempt failed I starts to read the user manual and it suggested me to download a software to resolve the issue I encountered, then I followed the instruction and insalled the app, but problem still persisted. I googled for solutions but could't get enough resources from the company's website. After several trials, I manage to connect the two devices. Eventhough I succeed and connected the two devices The instructions provided with the monitor was confusing and hard to follow. In addition, the on screen menu is confussing and has a learnabliy issue.
The last usability problem I want to discuss on the Asus ZenScreen monitor is its lack of effective protection against blue light. Blue light emitted from electronic devices has been linked to eye strain, headaches, and sleep disruption, which can have negative effects on both physical and mental health. Although the Asus ZenScreen monitor have a built-in feature to filter or reduce blue light emissions, its not very effective. this put users at risk of experiencing the negative health effects of bluelight. It is a significant concern for people who use the monitor for long periods of time, especially if they do not have access to other blue light filtering solutions. To address this issue, Asus could enhance the inbuilt blue light filter or provide recommendations for external filtering solutions to help users protect their eyes and overall health.
In general, Asus ZenScreen monitor is very convenient and useful device. Although it's usability problems is less appealing to certain users, if the company offered multiple ways of connectivity, come up with inbuilt battery to store energy, function with out consuming power from the connected device, improve the menue options and button signage the product will become more user-friendly and accessible to a wider range of people.